Data Privacy Policy
At RealSpin we take your privacy seriously. This Privacy Policy explains what personal and technical information we collect when you use our site, how we use and protect that information, and the choices available to you. We aim to be clear about data handling so you can manage your account and privacy with confidence.
Types of data we collect
Personal data
When you register and maintain an account we may collect personal data such as your name, date of birth, email address, phone number, postal address, and government-issued ID when required for verification. We also collect payment details needed to process deposits and withdrawals, subject to required security checks.
Technical data
We collect technical information automatically, including IP address, device type, browser type, operating system, and log data about your sessions. We also record location data where required to enforce regional access and compliance rules.
Transactional and activity data
We retain records of your account activity - bets, wagers, game history, deposits, withdrawals, bonuses used, and communication with support. This data helps with account management, fraud prevention, and resolving disputes.
How we use your information
We use personal and technical data to operate your account, process payments, verify identity, detect and prevent fraud, provide customer support, and comply with legal obligations. Transactional data is used for billing, account history, responsible gaming checks, and to improve site reliability and services.
Data protection practices
We implement administrative, technical, and physical safeguards intended to protect your information from unauthorized access and disclosure. Access to personal data is limited to authorized personnel and third-party service providers who need the information to perform services for us. We review security measures regularly and update them as appropriate.
Cookies and tracking technologies
We use cookies and similar technologies to provide a functional site, remember preferences, and analyze site usage. Cookies may be used for session management, authentication, and analytics. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.
Information sharing and third parties
We share data with service providers that perform services on our behalf, such as payment processors, verification services, analytics providers, and customer support platforms. We may also share information when required by law or to protect our rights. Third parties are only given the information they need and are required to protect it.
User rights
You have rights to access, correct, or request deletion of your personal information, subject to legal and operational limitations. You may object to or restrict certain processing. Account-related records required for compliance or fraud prevention may be retained as permitted by law.
Access, correction and deletion
To request access, correction, or deletion of your data, contact our support team at [email protected]. We will respond within a reasonable time and explain any limitations. Certain requests may require identity verification to protect your account.
Policy updates
We may update this Privacy Policy from time to time. Material changes will be posted on the site and, where appropriate, notified through your account. continued use of the site after changes indicates acceptance of the revised policy. For questions about privacy at Real Spin, contact [email protected].